SUCCESS STORY
How a global health-tech company expanded its reach and enhanced clinical trial inclusivity with INGCO International’s expert translation support.
To make clinical trials more representative of the global population, a patient recruitment organization needed to reach diverse patient groups with high-volume, accurate translations across multiple languages.
By partnering with INGCO, they gained a responsive team that not only delivered accurate, culturally relevant translations, but also adapted seamlessly to shifting project needs. The result? Greater efficiency, better patient engagement, and a stronger foundation for equitable global research.
Client’s Challenges
INGCO’s Solutions
The client needed to ensure clear, accurate communication across a high volume of clinical documents for patients from various language backgrounds.
Our linguists are subject matter experts in the medical industry, ensuring accurate translation of complex scientific terminology—covering informed consent forms, patient questionnaires, and more — ensuring clear, compliant communication across every patient touchpoint.
They often faced tight deadlines and shifting timelines, requiring fast, coordinated turnaround on complex, multilingual projects.
We delivered industry-leading turnaround times with proactive communication and flexible support. Our responsiveness and ability to adapt ensured no delays, helping the client stay on track even when schedules changed.
As their content needs expanded, the client needed a partner to maintain quality and ensure consistency across multiple languages.
We developed a collaborative, feedback-driven process that improved quality over time. By aligning on tone, terminology, and using language-specific glossaries, we streamlined workflows and boosted clarity across all content.