Over The Phone Interpreting & Video Remote Interpreting
INGCO is committed to providing your business with holistic, accurate interpretation services, which is why our over-the-phone interpreting and video remote services are perfect for a variety of interpreting needs your company has.
Why INGCO International?
We offer on-demand services helping you to connect to an interpreter in a matter of seconds.
This service is perfect for short meetings or appointments, or out-of-hours requests.
This service is available as an audio-only option, OPI (Over-the-Phone Interpreting), or as a video-call service, VRI (Video-Remote Interpreting), in dozens of languages.
There are two ways to access our on-demand services.
- A toll-free number you can access from a cell phone or landline (OPI Only)
- An app available on iOS, Android, or through Google Chrome (OPI and VRI)
Over the Phone Interpreting
We offer 24/7 over-the-phone telephonic “relay” interpretation (OPI). The average wait time for most OPI languages is around 35 seconds. Spanish linguists are generally connected in roughly half that time. For VRI calls, if a video linguist isn’t available, the system automatically switches to an audio-only option. You also have the ability to invite a third party to the call via email or phone.
Video-Remote Interpreting
Our on-demand Video-Remote Interpreting service gives you near-instant access to an interpreter in over 200 languages through one easy-to-use app. This app is available on iOS, Android, or through Google Chrome. Languages are available 24/7/365 unless otherwise stated.