SUCCESS STORY
INGCO International partnered with a trusted nonprofit in the Twin Cities to help expand its reach and better support families by bridging critical language gaps.
The organization provides essential services including childcare, preschool, mental health care, and support for aging and caregiving to a diverse, multilingual community. To meet the growing demand, they needed a language partner that could deliver fast and reliable service across a wide range of languages.
INGCO stepped in with high-quality interpretation and translation solutions, ensuring clear communication and greater access to vital services for every family they serve.
Client’s Challenges
INGCO’s Solutions
The nonprofit served families who spoke a wide variety of languages, making it difficult to communicate consistently across all programs.
INGCO provided access to a broad network of professional interpreters and translators, covering dozens of languages. This allowed the organization to communicate effectively with every family, regardless of their native language.
Staff often needed language support on short notice for time-sensitive services like mental health appointments, intake meetings, and caregiving support.
With responsive service and on-demand interpreting options, INGCO delivered fast turnaround times that kept the organization running smoothly, even when urgent needs arose.
The nonprofit lacked internal resources to manage interpreting logistics and ensure consistent quality across programs.
INGCO became a trusted extension of their team, providing hands-on support, coordination, and dependable service that lifted the burden from staff and ensured a seamless experience for everyone.