Why 2026 Is the Year of Global Communication

The Tipping Point: Silence is Not an Option

If the last decade was about “going digital,” 2026 is the year the world truly goes global. This isn’t a prediction; it’s a tipping point. We are standing at a unique crossroads where technology and humanity are finally learning to dance together, rather than compete. At INGCO International, as we prepare to celebrate our 20th anniversary, we see 2026 not just as a milestone for us, but as the year the entire world’s communication strategy is either made or broken.

Why 2026? Because the “old ways” of doing business across borders are officially obsolete. The global consumer has found their voice, and if you can’t speak their language, they will find a company that can. Silence is no longer an option.

Take this quick assessment to find out how you are doing!

Top 3 Global Communications Trends

→ Trend 1: AI Orchestration, Not Replacement

For years, the fear was that AI would replace the human translator, turning language services into a cheap commodity. In 2026, we’re witnessing a powerful pivot: the era of AI Orchestration. Technology handles the heavy lifting—the speed, the data, the instant draft—but it is the human “Wordologist” who provides the crucial, irreplaceable “cognitive respect” and cultural nuance.

In 2026, companies that rely solely on machine translation will find their lips “sealed” by cultural blunders, robotic delivery, and deeply embarrassed PR teams. The winners will be those who embrace a “Human-Led, Tech-Enabled” strategy, using AI as a sophisticated tool to amplify, not annihilate, the emotional connection of their message.

→ Trend 2: Language Inclusion is Non-Negotiable Equity

Language inclusion is no longer an aspirational goal; it is the bedrock of successful organizational strategy. In 2026, Language Inclusion is the new, non-negotiable frontier of equity. Consider it an operational necessity. Providing critical information in a consumer’s native language isn’t just a courtesy, it’s an act of respect that drives unprecedented loyalty.

Whether it’s a life-saving medical document, the fine print on a contract, or a localized eCommerce platform, the ability to speak to someone in their heart-language is the fastest, most effective way to build immediate and lasting trust. As we count down to our 20th year, we are seeing more businesses than ever realize that an “unsealed” communication strategy is the only way to unlock truly global revenue. If your communication strategy stops at the English-speaking office door, it’s not a strategy, it’s a limitation.

→ Trend 3: The Demand for “Loud and Clear” Authenticity

The digital landscape of 2026 is brutally crowded and noisy. To be heard, you don’t just need volume; you need authenticity. You can’t simply “translate” a successful American brand; you have to localize its spirit. This is why voice—the actual sound and tone of your brand—is seeing a massive surge. Localized marketing strategies, culturally sensitive captioning, and professional voiceover services that capture local dialect are paramount. Consumers want to hear a voice that sounds like theirs—literally and figuratively. If your voice is muffled, your brand is invisible.

20 Years of Talking the Talk

At INGCO International, our lips haven’t been sealed since 2006. We haven’t just been translating; we’ve been leading. We’ve spent two decades building the infrastructure, refining the 10-step “INGCO Way” quality process, and cultivating a global network of Wordologists to ensure you don’t just speak, but speak brilliantly.

2026 is the year to stop whispering and start talking to the world. Are you ready to join the conversation, or will you let your competitors steal the stage?

Is your global communication strategy ready for the future? Download our 2026 Global Readiness Checklist or schedule a consultation with our team to ensure your brand is heard “loud and clear” across every border.

Contract Awarded to INGCO International (Official Provider) for ASL Interpreting Services UW-Madison

Setting the Standard for Access: INGCO International Awarded Exclusive ASL Interpreting Contract for UW-Madison

We are thrilled to announce a major milestone in our mission to facilitate communication without barriers. INGCO International has been officially awarded the American Sign Language (ASL) services contract for the University of Wisconsin-Madison.

This partnership places us on a strictly limited list of approved providers trusted to deliver high-quality interpreting services for one of the nation’s leading public research universities. This selection is not just a contract; it is a testament to our rigorous standards, ethical compliance, and dedication to the Deaf and Hard of Hearing community in Wisconsin.

Ready to ensure communication access at your next event? Request a quote today!

Madison, Wisconsin: A Commitment to Excellence in Higher Education

The University of Wisconsin-Madison is home to a vibrant community of students, faculty, and visitors. Ensuring equitable access to education and campus life is a priority championed by the  McBurney Disability Resource Center. As an official partner, we will be working closely with the university to provide seamless communication access for:

• Academic Lectures & Labs: From large lecture halls to intimate discussion circles.
• Campus Events: Graduations, guest lectures, and public forums.
• Administrative Meetings: Ensuring staff and faculty have the access they need.

Why This Contract Matters 

This ASL contract is important for our clients and the community to understand that not every agency is authorized to provide services at UW-Madison.

The university maintains a limited list of providers to ensure quality control, consistency, and adherence to federal and state accessibility laws. Being selected for this exclusive roster means INGCO International has met stringent criteria regarding:

• Interpreter Certification: Utilizing only Nationally Certified and Wisconsin-licensed interpreters.
• Educational Expertise: Proven experience in complex higher education environments.
• Reliability & Compliance: Adhering to the high standards expected by a Big Ten university.

What This Means for Our Interpreters and Clients

For the interpreters on our team, this contract opens doors to diverse and intellectually stimulating assignments at a world-class institution. For our community partners, this award serves as a seal of quality; if we are trusted by UW-Madison, you can be confident in our ability to serve your business, clinic, or event.

Frequently Asked Questions

To help you find the information you need quickly, we’ve answered common questions about this new partnership.

Q: Who provides ASL interpreting for the University of Wisconsin-Madison? 

A: ASL interpreting at UW-Madison is provided by the McBurney Disability Resource Center and a select group of contracted agencies, including INGCO International. In fact, we are one of the few approved vendors authorized to work on campus.

Q: How do I request an interpreter for a UW-Madison class? 

A: Students should manage their interpreting requests online through McBurney Connect. For public events or departmental needs, university staff should contact the approved vendors on the limited provider list directly.

Q: Does UW-Madison use uncertified interpreters? 

A: No. The university and its contracted partners, like us, prioritize the use of highly skilled, professional sign language interpreters who are qualified for the fast-paced higher education environment.

Q: What criteria did UW-Madison use to select its ASL interpreting partners? 

A: UW-Madison requires contracted agencies to meet stringent standards, including utilizing only Nationally Certified and Wisconsin-licensed interpreters, demonstrating educational expertise, and adhering to strict reliability and compliance protocols.

Ready to Partner with a Trusted Leader?

Request Interpreting Services | Contact INGCO International Today

Explore Our Full Range of Services | View All Language Solutions 

Join Our Team | Career Opportunities for Interpreters 

Language Access in Minnesota Rehabilitation: Bridging Gaps, Mitigating Risk & Ensuring Equity

What’s the difference between the right word and the almost right word?

According to Mark Twain, it’s “the difference between lightning and a lightning bug.” 

In the high-stakes world of Minnesota rehabilitation for injured workers, that difference is everything. Language access can be the pivot point between a successful return-to-work outcome and a costly miscommunication due to language barriers. 

This critical challenge was the focus of a vital Continuing Education (CEU) training at the MARP (Minnesota Association of Rehabilitation Providers) Fall Conference on October 10th. We were honored to have INGCO International’s own Founder and President, Ingrid Christensen, co-present “Navigating Cultural Nuances & Legal Responsibilities” alongside the brilliant Attorney Alex Trevino. 

The room was filled with Minnesota’s rehabilitation experts, including QRCs (Qualified Rehabilitation Consultants), case workers, nurse case managers, and job placement specialists. Their mission? To analyze the complex ethical and professional responsibilities that define their work when language access including interpretation and translation services is crucial.

Ethical Dilemmas in Rehabilitation: The Impact of Language Barriers

The session wasn’t just theoretical. We dove into the real-world scenarios that rehabilitation professionals face every day.

• The “Helpful” Family Member: What happens when a client’s son insists on interpreting? It seems efficient, but it’s an ethical minefield. Are they interpreting word-for-word, or are they “explaining” what they think is best? Is their involvement distorting the message or compromising client confidentiality? Unfortunately family members are rarely trained professionals and do not adhere to the same code of ethics regarding neutrality and confidentiality as a qualified interpreter. 
• The Cultural Misunderstanding: A vocational consultant notes a client won’t make eye contact and assumes they are disengaged. A professional interpreter would know to flag this as a potential cultural sign of respect, not disinterest. The role of a professional interpreter is critical in identifying and explaining cultural nuances. 
• The Biased Interpreter: What if the interpreter starts to “explain” the client’s responses instead of interpreting them verbatim? Suddenly, they’ve shifted from a neutral conduit to an advocate, and the integrity of the entire session is compromised, highlighting the importance of a neutral interpreter for accurate communication in rehabilitation.

These scenarios highlight a crucial point: “bilingual” is not the same as “qualified.” A professional interpreter, one of our Wordologists, for example, is bound by a strict code of ethics governing neutrality, accuracy, and confidentiality, especially within the workers compensation industry.

Minnesota’s One-Party Consent Law: Why QRCs Should Always Assume They’re Being Recorded

The conversation took a sharp turn when Alex Trevino addressed a legal reality that had many in the room sitting up straight.

He asked: “Did you know your clients can legally record you without your knowledge?”

Under Minnesota’s “one-party consent” rule (Minnesota Statute § 626A.02), it is legal to record a conversation as long as one person in that conversation consents—and that person can be the one hitting “record”.

Now, apply that to the scenarios above.

Imagine your client is recording a session where a family member is misinterpreting medical terminology, or an unqualified interpreter is simplifying complex return-to-work options. That recording now exists, and the damage is done.

The key takeaway for every professional was stark: “Assume you are always being recorded”.

This legal reality makes the case for professional interpreting in workers’ compensation cases undeniable. It’s not just a “nice-to-have” service; it’s a critical component of your professional risk management.

Transforming Rehabilitation Outcomes Through Professional Language Access

The energy in the room was palpable. This wasn’t just another CEU session; it was a fundamental reframing of how to approach client communication.

At INGCO International, our mission is to provide equal language access for all. When a QRC partners with one of our qualified interpreters, they gain a professionally trained Wordologist who ensures communication is accurate, neutral, and ethically sound—critical for successful Minnesota rehabilitation outcomes. We’re proud to champion inclusion and accessibility in the rehabilitation industry, breaking down communication barriers to ensure every individual has a voice in their recovery journey.

Contact INGCO International today to learn how our professional language services can mitigate risk and enhance equity in your practice.

FOR IMMEDIATE RELEASE

EDINA, MINNESOTA – September 24, 2025 – INGCO International, a leading innovator in multilingual communication solutions, today proudly announced it has been awarded the distinguished Capital One Supplier Excellence Award. This esteemed recognition celebrates INGCO International’s exceptional performance, groundbreaking solutions, and unwavering dedication to delivering outstanding results through unparalleled service.

For over 19 years, INGCO International has empowered businesses and community organizations to transform their communications, significantly enhancing customer engagement, sales, and revenue growth. As trusted language service experts, INGCO International is renowned for its ability to address complex language challenges swiftly, effectively, and with utmost professionalism. The company’s distinctive approach is deeply rooted in its core values, which include championing linguistic diversity and proactively going above and beyond for every client.

“We are profoundly honored to receive the Supplier Excellence Award from a respected industry leader like Capital One,” said Ingrid Christensen, Founder and CEO of INGCO International. “This award serves as a powerful testament to our team’s unwavering commitment to innovation and our mission to ensure equal access to information globally. Our dedicated Wordologists are the driving force behind this success, and this recognition truly validates their expertise and tireless dedication.”

INGCO International is committed to delivering a legendary customer experience guided by its “Global Touch, Local Mindset” philosophy. The company’s expansive network of linguists collectively commands over 200 languages, leveraging tech-enabled, human-led solutions to deliver superior results. Operating on a proprietary 10-step process, known as The INGCO Way, the company consistently guarantees flawless, culturally-appropriate language solutions, expedited turnaround times, and continuous innovation to achieve excellence.

About INGCO International

Founded in 2006 by Ingrid Christensen, INGCO International is an industry leader in solving complex global language needs. Our core purpose is to bridge global language barriers. The company’s mission is to provide equal access to language through the meticulous provision of interpreting and translating services. INGCO International looks forward to strengthening its partnership with Capital One and continuing to advance global communication accessibility. INGCO International is headquartered at 200 Southdale Center, Edina, MN 55435. For more information, please visit ingcointernational.com.

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Media Contact:
Brooke Williams, Director of Sales and Marketing
brooke@ingcointernational.com
(612) 605-8006

Streamlining Your Language Services Procurement with INGCO International and PCA

In the world of public sector and non-profit organizations, providing equitable access to information is paramount. From school districts communicating with multilingual families to government agencies ensuring all citizens can access vital services, clear and accurate communication is the bedrock of community engagement. However, the procurement process for essential services like translation and interpretation can often be a complex and time-consuming hurdle.

That’s where the power of cooperative purchasing comes in, and why we at INGCO International are proud to announce our partnership with the Purchasing Cooperative of America (PCA). This partnership is designed to give public sector entities, educational institutions, and non-profits streamlined access to our comprehensive suite of language services.

Public Sector Procurement Challenges for Translation Services

If you work for a government agency, school, or non-profit, you’re likely familiar with the traditional procurement process. It often involves:

• Lengthy RFP cycles: Crafting, issuing, and evaluating Requests for Proposals can take months, diverting valuable time and resources.
• Complex compliance requirements: Navigating the legal and regulatory landscape of public procurement is a job in itself.
• Budgetary constraints: Ensuring you get the best value for taxpayer or donor dollars is always a top priority.

These challenges can create barriers to accessing the high-quality translation and interpretation services needed to effectively serve diverse communities.

What is the Purchasing Cooperative of America (PCA)? Your Cooperative Purchasing Solution

The Purchasing Cooperative of America is a national purchasing cooperative that helps public sector entities save time and money by leveraging national purchasing power. PCA vets and awards contracts to national vendors for a wide array of goods and services, ensuring that their members have access to competitively priced, high-quality solutions without the hassle of a traditional RFP process.

By becoming a member of PCA (a process that is typically free for eligible organizations), you can “piggyback” on these pre-negotiated contracts, confident that you are getting a great value from a trusted vendor.

INGCO International PCA Contract: Direct Access to Expert Language Services

Our contract with PCA for Translation and Interpretation Services and Related Items provides a streamlined procurement vehicle for a wide range of language solutions, including:

• Document Translation & Localization: From websites and marketing materials to legal documents and technical manuals, our expert linguists, or “Wordologists,” ensure your message is not just translated, but culturally adapted for your target audience.
• Interpretation Services: We provide certified interpreters for a variety of settings, including in-person meetings, virtual conferences, and over-the-phone appointments, ensuring seamless communication in any environment.
• Multilingual Audio/Visual Services: This includes voiceovers, subtitling, and captioning to make your multimedia content accessible to a global audience.

Benefits for PCA Members: Simplified Language Services Procurement

By utilizing our PCA contract, your organization can:

• Save Time and Money: Bypass the lengthy RFP process and take advantage of the competitively bid pricing we’ve negotiated with PCA.
• Ensure Compliance: Our contract meets the rigorous procurement standards of public sector entities, giving you peace of mind.
• Access Top-Tier Talent: You’ll be connected with our global network of over 2,000 “Wordologists,” each an expert in their language and subject matter.
• Benefit from a Proven Partner: With over 19 years of experience, a commitment to quality, and a host of certifications (including ISO 17100, WBENC, and SBA WOSB), INGCO International is a trusted partner for organizations of all sizes.

Who Can Benefit? Public Sector & Non-Profit Language Solutions

Our PCA contract is a valuable tool for a wide range of organizations, including:

• K-12 Schools and Districts: Translate enrollment forms, report cards, and parent communications to better engage with multilingual families.
• Higher Education Institutions: Provide interpretation for international students, translate recruitment materials, and make campus resources more accessible.
• City, County, and State Governments: Offer interpretation services at public meetings, translate vital public health information, and ensure all residents can access government services.
• Non-Profit Organizations: Connect with diverse communities by translating outreach materials and providing interpretation for clients.

Ready to Simplify Your Language Services Procurement?

At INGCO International, our mission is to provide equal access to information, no matter the language. Our partnership with the Purchasing Cooperative of America is another step toward fulfilling that mission.

If your organization is ready to streamline its procurement process and gain access to a world-class team of language experts, we invite you to learn more. Visit the INGCO International vendor page on the PCA website to get started.

Contact us today to discuss how we can help you find your voice and connect with your community.

Simplify your language services procurement today. Learn more about INGCO International’s PCA contract and connect with our expert team to find your voice and engage your community.

Frequently Asked Questions (FAQs)

Q: What is the primary benefit of using the INGCO International PCA contract for language services?
A: The primary benefit is streamlining your procurement process. By leveraging the pre-negotiated PCA contract, public sector entities, educational institutions, and non-profits can bypass lengthy RFP cycles, save time and money, and ensure compliance while accessing high-quality translation and interpretation services from a trusted vendor like INGCO International.

Q: Which types of organizations are eligible to utilize the PCA contract with INGCO International?
A: A wide range of public sector and non-profit organizations can benefit, including K-12 schools and districts, higher education institutions, city, county, and state governments, and non-profit organizations. Essentially, any public or non-profit entity looking for efficient and compliant language service procurement can utilize this contract.

Q: What specific language services are covered under the INGCO International PCA contract?
A: The contract covers a comprehensive suite of language solutions, including document translation and localization (for various materials from websites to legal documents), interpretation services (in-person, virtual, and over-the-phone), and multilingual audio/visual services (such as voiceovers, subtitling, and captioning).

Announcing INGCO International State of Minnesota Contract for Translation and Interpreting

Meeting Translation and Interpreting Needs in Minnesota’s Public Sector

Are you a Minnesota state agency, county, city, or school district struggling to connect with your diverse communities? Do language barriers hinder your ability to deliver essential services, disseminate critical information, and foster genuine engagement?

Navigating the complexities of providing clear, accurate information across different languages can feel overwhelming. You might be facing:

• Risk of miscommunication: Inaccurate or culturally insensitive translations can lead to misunderstandings, legal issues, and a breakdown of trust with the communities you serve.
• Difficulty reaching diverse populations: Language barriers can prevent crucial information from reaching those who need it most, creating inequities in access to services and resources.
• Budget constraints: Finding cost-effective and reliable translation services can be a significant challenge, stretching already limited resources.
• Time-consuming procurement processes: Dealing with individual contracts for language services adds administrative burden and pulls valuable staff away from core tasks.

You deserve a partner who understands these frustrations and can provide a clear path towards effective communication for everyone you serve.

Ready to get started?

• Our services are available 24 hours a day, 7 days a week, 365 days a year, ensuring that state agencies can access interpreters whenever they are needed.
• We have systems in place to respond to and fulfill requests promptly, minimizing delays and ensuring efficient service delivery.
• Contact your manager or email the INGCO team for help!

INGCO International: Your Trusted Partner for State of Minnesota Translation Services via Minnesota CPV Contract

In our commitment to facilitating clear and accessible communication across Minnesota, INGCO International is proud to announce that we have been awarded a contract through the State of Minnesota’s Cooperative Purchasing Venture (CPV). This achievement positions us as a key provider of written translation services to state agencies, as well as other eligible entities throughout the state. As an approved TG/ED/VO company under NAICS code 541930, INGCO International is prepared to support your language needs.

Understanding the Minnesota Cooperative Purchasing Venture (CPV)

The CPV plays a vital role in how Minnesota’s public sector acquires essential goods and services. To fully understand the value this program brings, let’s delve into the details:

• What is the CPV? The Cooperative Purchasing Venture is a statewide program that allows eligible entities to leverage the purchasing power of the State of Minnesota. This means that instead of each city, county, or school district needing to negotiate individual contracts, they can “piggyback” on contracts already established by the Office of State Procurement (OSP) for Minnesota state agencies.
• Who are CPV Members? A wide array of organizations can benefit from the CPV. Eligible members include counties, cities, towns, and townships. Furthermore, school districts, and certain tax-exempt, non-profit entities and charitable organizations can also participate.
• What are the Benefits of the CPV? One of the most significant advantages of the CPV is the potential for cost savings. By aggregating purchasing power, the state secures competitive pricing, and these savings are passed on to CPV members. This helps state agencies and other organizations maximize their budget and allocate resources effectively.

• Streamlined Procurement Processes: The CPV simplifies the procurement process, saving valuable time and administrative overhead. Participating entities can avoid the complexities of developing and managing individual contracts, freeing up staff to focus on core responsibilities.
• Support for Sustainability Goals: In an era of increasing environmental awareness, the CPV can also support sustainability goals. The state often incorporates sustainable purchasing practices into its contracts, which CPV members can then utilize.

• How Does the CPV Work? The Office of State Procurement (OSP) within the Minnesota Department of Administration is responsible for establishing contracts with vendors to supply goods and services to state agencies. These contracts are the foundation of the CPV. Eligible entities can then utilize these pre-negotiated contracts to purchase the same goods and services, often under the same favorable terms and conditions.
• The Legal Framework: The CPV operates under the authority of Minnesota Statute § 16C.03, subd. 10, providing a clear legal basis for the program.
• Oversight and Management: The Minnesota Department of Administration provides oversight and management for the CPV, ensuring its smooth operation and effectiveness.

INGCO International: Your Dedicated Translation and Interpreting Provider

This CPV contract enables INGCO International to provide a comprehensive suite of written translation services to Minnesota state agencies, counties, cities, school districts, and other approved organizations. We understand the critical importance of accurate and culturally sensitive communication in the public sector.

Our Specialized Translation Services for Minnesota State Agencies and CPV Members

INGCO International offers a tailored range of translation services designed to meet the unique needs of Minnesota state agencies and CPV members:

• Government Document Translation: We accurately translate policy documents, legal texts, reports, and internal communications, ensuring clarity and compliance.
• Website and Digital Content Localization: We adapt your websites, online portals, and digital resources to effectively reach Minnesota’s diverse communities.
• Community Outreach and Engagement Materials: We translate brochures, flyers, public service announcements, and other materials to facilitate effective communication with residents.
• Healthcare Translation Services: We provide precise translation of medical documents, patient information, and healthcare resources, ensuring accessibility and accuracy in healthcare settings.
• Educational Material Translation: We translate curriculum, school policies, parent communications, and other educational materials to support Minnesota’s students and families.

Why Choose INGCO International?

• Highest Available Certifications: INGCO International distinguishes itself through its adherence to the highest available certifications for a document translation company, specifically ISO and ASTM standards. This dual certification is not merely a formality but a testament to our rigorous processes and unwavering commitment to quality. We operate under these stringent frameworks, ensuring that every translation project meets internationally recognized benchmarks for accuracy, consistency, and cultural appropriateness. This unique combination of ISO and ASTM certifications positions INGCO International as a leader in the field, providing unparalleled reliability and precision in language services. Our clients can be confident that they are partnering with an organization that sets the industry standard for excellence.
• Experienced “Wordologists”: Our team of professional linguists, whom we call “Wordologists,” are experts in their respective fields. They possess a deep understanding of language, culture, and terminology, ensuring accurate and culturally appropriate translations.
• Commitment to Quality: We adhere to rigorous quality assurance processes to guarantee the highest level of accuracy and consistency in every translation.
• Technology Proficient: We utilize advanced translation tools and technologies to enhance efficiency and maintain consistency, while always prioritizing the human element of language.
• Focus on Client Needs: We are dedicated to providing exceptional customer service and building long-term partnerships with our clients. We understand the specific requirements of state agencies and CPV members and tailor our services to meet those needs.

INGCO International is proud to serve the State of Minnesota and its communities through this CPV contract. We are committed to providing reliable, accurate, and culturally sensitive translation services that promote effective communication and accessibility for all.

Frequently Asked Questions (FAQs)

What is the Cooperative Purchasing Venture (CPV) in Minnesota?

The Cooperative Purchasing Venture (CPV) is a statewide program that allows eligible entities in Minnesota to leverage the state’s purchasing power. It enables cities, counties, school districts, and other organizations to use contracts established by the Office of State Procurement (OSP) for state agencies.

Who can participate in the CPV?

Eligible CPV members include counties, cities, towns, townships, school districts, and certain tax-exempt, non-profit, and charitable organizations.

What are the benefits of using the CPV for translation and interpreting?

The benefits of using the CPV include optimized budget efficiency, streamlined procurement processes, and support for sustainability goals.

How does the CPV help with budget efficiency?

By aggregating purchasing power, the state secures competitive pricing, which is then passed on to CPV members, resulting in cost savings.

What does INGCO International offer through the CPV contract?

INGCO International offers a comprehensive suite of written translation services to Minnesota state agencies, counties, cities, school districts, and other approved organizations.

What types of translation services does INGCO International provide?

INGCO International provides government document translation, website and digital content localization, community outreach and engagement materials translation, healthcare translation services, and educational material translation.

What types of interpretation services does INGCO International provide?

INGCO International provides government interpreting services, face to face interpreters, in-person interpretation, over the phone interpreting and on demand interpreting for the State of Minnesota.

Who are INGCO International’s “Wordologists”?

INGCO International’s “Wordologists” are their team of professional linguists who are experts in their respective fields, with a deep understanding of language, culture, and terminology.

What makes INGCO International a reliable translation provider?

INGCO International has experienced “Wordologists,” a commitment to quality assurance, technological proficiency, and a focus on client needs.

How does the CPV streamline procurement processes?

The CPV simplifies the procurement process by allowing participating entities to use pre-negotiated contracts, avoiding the complexities of managing individual contracts.

Under what legal framework does the CPV operate?

The CPV operates under the authority of Minnesota Statute § 16C.03, subd. 10.

24/7/365 Availability and Rapid Response: We understand that interpreting needs can arise unexpectedly.

• • Our services are available 24 hours a day, 7 days a week, 365 days a year, ensuring that state agencies can access interpreters whenever they are needed.
  • We have systems in place to respond to and fulfill requests promptly, minimizing delays and ensuring efficient service delivery.
  • Contact your manager or email the INGCO team for help!

Laurence Tissot is our director of translations here at INGCO International, which means she helps our clients deliver inclusive, multilingual communications to their audiences across the globe. She loves so much about her job, but her co-workers top the list. She shared that the people at INGCO are “smart, kind, dedicated, committed—it’s just such a joy to work with so many talented people. I also love multitasking, problem-solving, and the fact that every day is different!”

To say that Laurence has had—and continues to have—a busy life, is quite an understatement. At the tender age of 19, Laurence left France (never to return!) to go to Spain and obtain her master’s degree in Spanish Translation and Interpretation. She then worked as a proofreader, teacher, and translator for the next 20 years before becoming a translation project manager. Besides being fluent in French, English, and Spanish, Laurence can read and write in Arabic and Russian and can understand some Italian and Portuguese. Her husband is learning a fourth language, so Laurence’s competitive nature has her looking to learn a fourth (and fifth!) language too.

Laurence LOVES traveling and sports. How much does she love them? Well, she lists no fewer than a dozen sports among her hobbies and 18 countries as her favorites to visit! She also, unsurprisingly, enjoys many other pastimes, including cooking, photography (did we mention she was a photographer for seven years?), nature, gardening, and reading.

Laurence has a lot going on, and all those life experiences have led her to INGCO, where she’s all-in on the positive impact we can have through our work. She summed it up saying, “I’m passionate about communication, people, and multiculturalism, and this job brings all these elements together. I love bridging the gap between cultures and feeling we’re making a true difference.”

Businesses can communicate with any audience in the world thanks to technology. As a result, many organizations are expanding globally to grow. But how can companies achieve global success? Onboarding a language services provider for proper translation, interpreting, and localization is one of the first steps in developing a sound global strategy. INGCO International provides the right Wordologists^TM to assist your business in communicating in other languages.

Translation and interpreting services are routinely used in the global marketplace as countries, cultures, and people interact worldwide. What was once dominated by one language and group per business space, now consists of multilingual access points and increased demand for competition. This means potential growth and higher return on investment (ROI) for your business. Allow us to teach you the INGCO Way and hiring our Wordologists^TM will be the smartest business decision you make to expand your business globally.

What is a Wordologist^TM?

“Wordologists^TM,” as we coined it, are INGCO’s language-obsessed word nerds who provide unmatched accuracy and cultural fit for even the most difficult translation and interpreting challenges. You might be wondering, why not use “translator” or “interpreter” to describe who they are and what they do?  Our Wordologists^TM are what set us apart from every other language service. The key differentiation is that our translation and interpreting services are done by humans, not robots or Artificial Intelligence.

Our Wordologists^TM obsess over every detail of your content to ensure accurate and culturally nuanced translations to convey the right meaning behind your words. We realize trust is an essential factor in the translation and interpreting process, and we work diligently to remove any uncertainty surrounding your projects.

Wordologists^TM professionally blend the science of translation with the magic of localization to produce content that looks and feels like it was originally created in the target language. We have dedicated Wordologists^TM in over 200 languages, so we can turn around projects faster and with better precision than anyone else. No waiting in a queue or on a team to get to your work – we know how important it is to stay on track and immediately give your consumers what they need.

How Can Your Translated Content Benefit from Wordologists^TM?

Let’s learn more about what Wordologists^TM do and how you can benefit from their work.

Improve Your Global Reach with Accurate Translations: Our business goal is for you and your business to succeed. Your company has much to gain from expanding to a larger global audience. However, getting it right the first time is imperative. Consumer trust is not easily earned (but is easily lost), so your translations and interpreting need to be spot-on. Trust us, once out there, it is hard to take back errors and still have the loyalty of your consumers.  accuracy and quality must be top priorities – which is what our Wordologists provide.

We build teams of Wordologists^TM specific to your language projects. We like to think of them as linguistic superheroes. Our Wordologists^TM teams are comprised of up to 10 different language specialists working in tandem to create masterfully crafted messages specific to your target language and audience. The INGCO Way guarantees your messages to be consistent, accurate, and on-brand in any language.

Improve Internal Training, Corporate Communications, and Inclusion Goals

INGCO’s Wordologists^TM are not only used for consumer-facing projects, we also help with your internal documentation such as training manuals, procedures, messages from leaders/CEOs, meetings, operations manuals and diagrams, employee handbooks, and sales training materials and presentations to ensure everyone in your organization can receive your message and feel part of the team.

Wordologists^TM Can Connect with Every Culture

We take the time upfront to carefully understand your brand, specific goals, objectives, and target audience(s). We then thoroughly examine the target languages to which you want your content translated to understand the cultural nuances. Unfortunately, many companies skip this step, which could prove costly and potentially offensive depending on the culture.

For example, suppose you want to translate a marketing campaign into Spanish, and someone on your team speaks the language; however, the Spanish-speaking employee is from Mexico, and the audience you are trying to reach is in Spain. Having your team member translate the material might sound like an ideal way to save money, but do they understand the unique cultural and linguistic nuances of the European Spanish dialect? Probably not.

There is an inherent risk of not investing in proper translations and interpreting. INGCO is here to help you quickly, seamlessly, and accurately connect your business with the world. We offer Wordologists^TM in over 200 languages so you can prioritize your other business needs and let your team get back to doing what they do best to maintain your organizational efficiencies.

Creating Content with the Touch of Wordologists^TM

When our Wordologists^TM come together to prepare your material the INGCO Way, global success is right around the corner. Your team can focus on other business goals, your material and brand are consistent and professional in every language, and your clients and prospects continue to grow and engage with your brand. When you open up your company to the world, you break down barriers you may not have even known existed. So go ahead and create your content and develop your global strategies – then contact INGCO. We will be here to assist with translating and interpreting services to help you accomplish your business goals.

INGCO International Overcomes Language Barriers

Your brand deserves a global arena, and your staff deserves to understand their company’s documentation. INGCO International helps you overcome linguistic challenges so you can speak to audiences in their language to show you care.

Ready to find your voice and speak to the world? Contact us now to get started. There is no other way to go but The INGCO way!

Leonor Osório de Castro is one of our talented interpreters, working with INGCO International for many years. She has worked as a linguist since 1987 when she finished her degree in Portugal. Leonor loves the freedom her job at INGCO affords her and deeply values the knowledge she has gained over the years. And she is particularly fond of the newly popular video meeting platforms, which have allowed her to take her work global, fulfilling her personal mission to “bring people closer through accurate and lively communication worldwide.”

Outside of work, Leonor loves staying active, and she’s an avid walker and jogger. Leonor’s favorite trips were to Brazil, Bali, and Peru, and the Maldives are up next on the agenda.

Leonor is also passionate about INGCO International’s mission to provide people with equal access to information, and she shares that she believes “Open-minded people are transparent, and I strive to model this in my communication.”

Leonor, we love your open, honest approach to sharing information clearly — and so do our clients!

Looking for a corporate interpreting service provider you can trust? Look no further than INGCO. For more than 16 years, we have been providing quality interpreting solutions to businesses of all sizes. We offer remote interpreting solutions, hybrid interpreting solutions, in-person & live interpreting Solutions, and a phone interpreting service that can accommodate any need or budget. We also have a team of ISO-certified interpreters who are qualified to provide high-quality service in any industry or business setting.  

What Does a Corporate Interpreter Do?

A corporate interpreter bridges the communication gap between two or more people who speak different languages. They help to ensure that all participants in a meeting or conference can understand what is being said, regardless of language barriers.

Corporate interpreters must have excellent communication skills, as well as strong translation and interpretation abilities. They must be able to translate spoken words quickly and accurately from one language to another, often in real time. This requires not only fluency in multiple languages, but also a deep understanding of the cultures associated with those languages.

Remote Interpreting Solutions

In this digital age, utilizing technology, platforms, support and interpreters for virtual events and meetings are crucial to keep track of all the moving parts. We have remote interpreting solutions that seamlessly blend technology in multilingual meetings.

Our remote interpreting solutions utilize technology, platforms, support and interpreters for virtual events and meetings. Our interpreting teams will ensure that your meeting goes smoothly.

Our partnerships with brands like Kudo, Zoom, VoiceBoxer, and Interatio provide you with options to determine which platform is right for you. Additionally, if you have a preferred platform already established, our technical team can embed and integrate everything needed to ensure success.

INGCO’s conference interpretation service eases you hefty to-do list so that you can focus on the many other important details of your events and meetings. The INGCO team of ASTM-certified Wordologists can work in over 200 language pairs. Our meeting interpreters have specialized training in simultaneous interpreting, which ensures that your message is translated smoothly and accurately.

One of the biggest unknowns in remote conferences and meetings is technical issues. Now, you don’t need to worry about that. Remote interpreting solutions seamless blend the use of technology with multilingual meetings. We have you covered with all the behind-the-scenes management.

Hybrid Interpreting Solutions 

Hybrid events and meetings have become the industry standard for working smarter and connecting teams across the globe. INGCO’s hybrid interpreting solutions effortlessly blend technology in multilingual meetings. That way, both your in-person and online attendees can enjoy the same seamless experience.

Our highly skilled team of interpreters provides the perfect blend of technology, language expertise and support for any type of event. Whether attendees are physically present or attending from the comfort of their home, rest assured they can fully participate in real-time and understand everything in their native language.

Having issues providing quality conference materials?

Our conference interpreting service with its team of ISO-certified interpreters can be available at conferences to provide interpreting services, ensuring that all attendees can get the most out of the event.  We can translate marketing materials and booth advertising.  INGCO can also provide meeting and training support as well as provide interpreting during tours.

Worried about Technical Issues?

One of the biggest unknowns in hybrid conferences and meetings is technical issues. Remote meetings and events require highly specific technology as well as special equipment such as microphone systems, displays and videotape recorders. Remote interpreting solutions also need to provide wi-fi hotspots or other modes of connectivity. Remote interpreters must have sensitive hearing, excellent diction and a clear voice and the projectors and microphones must be equipped with noise-cancelingcapability – something that can’t always be taken for granted when working with front projecting technologies.

The Hybrid interpretingsolutions provide seamless blending of technology with multilingual meetings. Our technical team will provide assistance with moderating, hosting, and consulting to ensure your event is a roaring success.

In Person & Live Interpreting Solutions 

Managing a multi-lingual in-person meeting or conference is a true juggling act, with many moving parts that quite literally change by the minute. Organizers must keep track of a lot of things at the same time to ensure everyone understands what is being said, and that can be tricky when different languages are being used.

Our in-person interpreting service team blends technology, interpreters and support so that you can focus on the people in front of you, rather than all of the logistics. In order to make sure participants understand your message, INGCO provides three ways to ensure your meeting is a success. We do this through: we offer Simultaneous, Consecutive, and Virtual Participant Interpreting.

Simultaneous Interpreting

Simultaneous interpreting utilizes technology so participants can be physically present while listening to the message in a language they are comfortable with. Our team ensures that your event has all necessary technology and integration, so nothing is lost in translation, literally!

Consecutive Interpreting

Consecutive interpreting happens when one person speaks at a time during the meeting, so translation happens live and on the fly. This requires a specialized skillset that our interpreting team are experts in. When done correctly, consecutive interpreting is seamless and does not disrupt the flow of the meeting or conference.

Virtual Participant Interpreting

Sometimes, there are both in-person and virtual participants in your meetings or conferences. This can pose a particularly overwhelming challenge. You can’t be in two places at once! Have no fear, our interpreting service team will make sure that all attendees can enjoy equal access to all the content provided, in whichever language is needed.

Over the Phone Interpreting Solutions 

Sometimes an interpreter is needed for an impromptu conversation. This can create stress and pose a logistical challenge. Our Over the Phone Interpreting (OPI) Solutions team eliminates that worry from your day with 24/7/365 access to interpreters in 60+ languages.

INGCO’s OPI team is fast! We can connect most languages in less than 30 seconds. This minimizes the awkward wait time and increases efficiency in your workday, so you can communicate clearly and quickly.

You won’t have to wait or schedule anything ahead of time. Our OPI team is reliable, accurate and confidential. We will be available for you when you need us.

Connecting with a member of our OPI team is easy. Just dial the toll-free number, enter your language code and your solution will be on the way shortly.