Contract Awarded to INGCO International (Official Provider) for ASL Interpreting Services UW-Madison

Setting the Standard for Access: INGCO International Awarded Exclusive ASL Interpreting Contract for UW-Madison

We are thrilled to announce a major milestone in our mission to facilitate communication without barriers. INGCO International has been officially awarded the American Sign Language (ASL) services contract for the University of Wisconsin-Madison.

This partnership places us on a strictly limited list of approved providers trusted to deliver high-quality interpreting services for one of the nation’s leading public research universities. This selection is not just a contract; it is a testament to our rigorous standards, ethical compliance, and dedication to the Deaf and Hard of Hearing community in Wisconsin.

Ready to ensure communication access at your next event? Request a quote today!

Madison, Wisconsin: A Commitment to Excellence in Higher Education

The University of Wisconsin-Madison is home to a vibrant community of students, faculty, and visitors. Ensuring equitable access to education and campus life is a priority championed by the  McBurney Disability Resource Center. As an official partner, we will be working closely with the university to provide seamless communication access for:

• Academic Lectures & Labs: From large lecture halls to intimate discussion circles.
• Campus Events: Graduations, guest lectures, and public forums.
• Administrative Meetings: Ensuring staff and faculty have the access they need.

Why This Contract Matters 

This ASL contract is important for our clients and the community to understand that not every agency is authorized to provide services at UW-Madison.

The university maintains a limited list of providers to ensure quality control, consistency, and adherence to federal and state accessibility laws. Being selected for this exclusive roster means INGCO International has met stringent criteria regarding:

• Interpreter Certification: Utilizing only Nationally Certified and Wisconsin-licensed interpreters.
• Educational Expertise: Proven experience in complex higher education environments.
• Reliability & Compliance: Adhering to the high standards expected by a Big Ten university.

What This Means for Our Interpreters and Clients

For the interpreters on our team, this contract opens doors to diverse and intellectually stimulating assignments at a world-class institution. For our community partners, this award serves as a seal of quality; if we are trusted by UW-Madison, you can be confident in our ability to serve your business, clinic, or event.

Frequently Asked Questions

To help you find the information you need quickly, we’ve answered common questions about this new partnership.

Q: Who provides ASL interpreting for the University of Wisconsin-Madison? 

A: ASL interpreting at UW-Madison is provided by the McBurney Disability Resource Center and a select group of contracted agencies, including INGCO International. In fact, we are one of the few approved vendors authorized to work on campus.

Q: How do I request an interpreter for a UW-Madison class? 

A: Students should manage their interpreting requests online through McBurney Connect. For public events or departmental needs, university staff should contact the approved vendors on the limited provider list directly.

Q: Does UW-Madison use uncertified interpreters? 

A: No. The university and its contracted partners, like us, prioritize the use of highly skilled, professional sign language interpreters who are qualified for the fast-paced higher education environment.

Q: What criteria did UW-Madison use to select its ASL interpreting partners? 

A: UW-Madison requires contracted agencies to meet stringent standards, including utilizing only Nationally Certified and Wisconsin-licensed interpreters, demonstrating educational expertise, and adhering to strict reliability and compliance protocols.

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Have you ever attended an event where you struggled to hear what was happening? Imagine missing a heartfelt speech, a special announcement, or the name of a loved one being called. How would that impact your experience? Graduation is a milestone filled with emotion, pride, and celebration. But what if not everyone in the audience could fully participate?

One simple yet powerful solution ensures those who are deaf or hard of hearing do not feel left out: providing American Sign Language (ASL) interpretation at commencement ceremonies. By making graduation accessible to all, schools create a truly inclusive celebration. This ensures every attendee can engage, connect, and share in the joy of the moment.

Ensuring Full Participation for Deaf and Hard of Hearing Attendees With ASL Interpreters

Access to the Ceremony

Graduation ceremonies are filled with heartfelt speeches, inspiring stories, and proud moments—but for deaf and hearing-impaired attendees, these elements can be inaccessible without proper accommodations.

Did you know that, according to the World Health Organization (WHO), over 430 million people worldwide have disabling hearing loss? That’s 5% of the world’s population.

ASL interpreters for graduation ceremonies bridge that gap. They allow these attendees to follow along in real-time and feel every emotional beat of the event. According to the National Association of the Deaf, inclusive events that offer ASL interpretation often lead to stronger community engagement and more positive experiences for attendees. Imagine a proud parent or grandparent who is deaf finally able to experience every heartfelt speech and joyful cheer at graduation. These are moments that might otherwise have been inaccessible.

Honoring Graduates

Graduation is a monumental moment for every student, including those who are deaf or hard of hearing. Having ASL interpretation ensures they can fully understand and appreciate the recognition they’ve worked so hard for.

For deaf or hard of hearing graduates, this access helps them connect with the event’s emotions, traditions, and significance. Graduations are rites of passage, and every student deserves to experience the full impact of this achievement. This includes receiving their diploma and hearing the proud applause of the crowd.

ASL: A Language of Its Own

ASL is a rich and expressive language with its own grammar, syntax, and cultural context. It is not simply a visual representation of English but a distinct language. ASL conveys meaning through hand movements, facial expressions, and body language. In fact, ASL has regional dialects, just like spoken languages. Certain signs can vary depending on location!Additionally, ASL is one of the most commonly used languages in the United States, with over 500,000 people using it as their primary language. Providing ASL interpreters at graduation ensures that deaf and hearing-impaired attendees can fully engage with the ceremony. It also honors the depth and significance of ASL. This inclusion allows everyone to appreciate the cultural importance of ASL and its role in fostering meaningful communication.

Enhancing the Overall Ceremony Experience

Emotional Connection Through ASL Interpreters

Graduations are filled with moments that tug at the heartstrings. From speeches to the conferral of diplomas, these moments carry emotional weight. Language access ensures no one misses these emotional highs. Attendees who are deaf or hard of hearing can connect with the ceremony in ways that hearing attendees can, sharing in the pride, joy, and emotional significance of the event.

Creating a Shared, Deaf-Friendly Celebration

Interpretation services help create a shared celebration where everyone feels included.Imagine the energy in the room when every attendee, regardless of hearing ability, can cheer and celebrate together. Shared celebrations build stronger communities. Including ASL interpreters at graduation ensures that all attendees can actively participate in the collective joy of the occasion.

Professionalism and Preparedness with Accessibility

Let’s not forget the message this sends about your school. Providing language access shows that your school is prepared, inclusive, and professional—a place that values every member of its community.

Take the First Step Toward an Inclusive Graduation

Every student and attendee deserves to fully participate in the celebration of graduation. Schools prioritizing language access create a more inclusive event. They also build stronger connections within their community.

At INGCO International, we take pride in making your graduation ceremony accessible and unforgettable. Our expert ASL interpreters work seamlessly with your event team to ensure every attendee feels included and connected. We handle everything, from setting up interpretation zones to providing real-time services for seamless communication. We’re here to make your school’s commitment to inclusivity shine.

As a leader in the language services industry, INGCO International specializes in providing high-quality interpretation services for a wide range of events, including graduations, conferences, and corporate gatherings. Our team of professional interpreters offers customized solutions that cater to your unique needs, ensuring that your event runs smoothly and inclusively.

Want to learn more about making your ceremony truly inclusive? Contact us today to explore your options and request a quote. Our team is here to help you create an unforgettable experience for all attendees, regardless of language or hearing ability.

Great training isn’t just about sharing information. It’s also about making sure employees truly understand, engage with, and retain what they learn. But what happens when language barriers get in the way? Miscommunication. Frustration. Lost potential.

That’s where language services come in. From translation to interpreting, they help bridge gaps and create training that speaks to everyone, no matter their background. The result? A workforce that’s more confident, capable, and connected.

Here are seven key ways language services can enhance your internal training, helping your team learn more effectively and perform at their best.

1. Multilingual Training Manuals for HR and Safety Departments

The significance of clear communication in HR and safety training cannot be overstated. Language barriers pose a substantial risk in these critical areas, leading to misunderstandings and potentially hazardous situations. OSHA estimates that language barriers contribute to 25 percent of job-related accidents, emphasizing the urgent need for effective communication strategies. Multilingual training manuals, translated and localized by language services providers, mitigate these risks. By ensuring that safety protocols, emergency procedures, and HR policies are comprehensible to all employees, organizations can enhance workplace safety, minimize accidents, and foster a culture of compliance and accountability. 

2. Localization for Global Reach

Expanding across borders brings incredible opportunities—but it also comes with challenges. One of the biggest? Ensuring that training materials resonate with employees from different cultures and language backgrounds. That’s where localization makes all the difference. By adapting training manuals, videos, and e-learning modules to align with linguistic and cultural nuances, organizations create a learning experience that feels natural and relevant to every employee. The result? Better understanding, higher engagement, and a more connected global workforce.

3. Multimedia Translation 

Gone are the days of text-heavy training materials. Incorporating multimedia elements such as videos, animations, and interactive presentations can significantly enhance training effectiveness. Language services extend beyond mere translation; they encompass transcreation, subtitling, voiceover, etc., to ensure that multimedia content resonates with the target audience, creating better understanding and retention of key concepts. Also, there have been recent improvements in synthetic (AI) voiceovers in common languages. This is an excellent option for those looking to keep costs down, as traditional human voiceovers can be more costly.

4. E-Learning Localization 

With the rise of e-learning platforms, organizations have embraced digital learning as a cornerstone of their training programs. However, to truly maximize the impact of e-learning initiatives, it’s essential to tailor the content to learners’ linguistic and cultural preferences. Language services providers specialize in adapting e-learning courses, quizzes, and assessments to cater to diverse audiences, fostering a conducive learning environment for all employees.

5. Cultural Sensitivity Training

A truly inclusive workplace doesn’t happen by accident. It’s built with intention. But creating an environment where every employee feels respected and understood takes more than good intentions. It requires the right tools, training, and approach. Language services can assist in developing bespoke training modules focused on cultural awareness, diversity, equity, inclusion, and belonging (DEIB). By addressing cultural nuances and sensitivities, organizations can cultivate a harmonious work environment and promote mutual respect among employees from different backgrounds.

6. Accessible Training Materials

Accessibility should be a cornerstone of any training program. Language services help organizations ensure that training materials are accessible to employees with disabilities, including those with visual or hearing impairments. According to the NIH, approximately one out of every eight individuals aged 12 and above experiences some degree of hearing impairment in the US alone. This statistic highlights the importance of ensuring your message is accessible to those who opt for or require different forms of communication. For example, an ASL interpreter visual can be placed in the corner of a recorded training video. From providing audio descriptions to closed captioning, language services empower organizations to create inclusive training experiences for all employees.

7. Technical Training Translation

Training in technical fields like engineering, IT, or healthcare comes with its own set of challenges. Complex terminology, industry-specific jargon, and highly specialized knowledge can make learning difficult, even more so when language barriers are in the mix. That’s why expert language services matter. With subject matter specialists handling translations, technical training materials retain their accuracy, clarity, and intent. Employees get the precise information they need—without anything getting lost in translation.

INGCO’s Training Best Practices

Strong internal training is the foundation of a successful, inclusive workplace. But without the right language solutions, critical messages can get lost in translation—literally.

At INGCO International, we provide everything from localization and multimedia translation to cultural sensitivity training and accessibility solutions, ensuring your training programs truly resonate with every employee. No matter your industry or goals, we tailor our services to fit your unique needs.

Ready to build a more knowledgeable, engaged, and inclusive workforce? Connect with one of our experts today and let’s take your training to the next level.