Open Positions

Job Description: Director of Translation

The Director of Translation ensures accurate and timely delivery of all projects. This is an optional remote, full time salaried position. Performance success metrics may include: on-time delivery of projects, rate negotiation, quality assurance and quality control measurables, account revenue growth, etc.

The ideal candidate has proven translation production and project management experience, possesses a certificate/degree in translation project management, documented proof of Translation Management System (TMS) experience and desktop publishing skills (DTP).

Duties & Responsibilities

  • Leadership, management & accountability
  • Client success
  • Account management to drive revenue growth
  • Proactively strive to achieve process improvements to enhance the customer experience and delivery
  • Close collaboration with customers, account managers and translators/linguists. Responsible for overall service level and management of more complex customer orders or quotes

Skills & Specifications

Candidate MUST:

  • Be passionate about language and working with people from a variety of cultures and backgrounds
  • Work well under pressure a fast-paced environment
  • Be an independent worker, accountable and honest
  • Possess strong written and verbal communication skills
  • Be able to quickly and effectively utilize resources
  • Possess a pleasant outlook – you must see the glass as half full rather than half empty
  • Be a strong time manager with respect for deadlines
  • Be able to identify errors and solve problems
  • Be a decisive and critical thinker
  • Be able to use various technology systems
  • Strong analytical and organizational skills
  • Autonomy, strong team spirit and proactive attitude
  • Ability to prioritize tasks and workload

Preferred qualifications:

  • 3+ year of translation management experience
  • CAT tool proficient (Memsource, MemoQ, etc.)
  • Adobe Suite proficient
  • EOS experience
Job Description: Translation Production/Project Manager

The Translation Production/Project Manager supports the Director of Translation to ensure accurate and timely delivery of all projects. Primary hours are Monday to Friday, 8:00 am – 5:00 pm CST; extended hours may be required. The individual is expected to be accessible via Skype, phone and email at all times. Performance success metrics may include: on-time delivery of projects, rate negotiation, quality assurance and quality control measurables, etc. The ideal candidate has proven translation production and project management experience, possesses a certificate/degree in translation project management, documented proof of Translation Management System (TMS) experience and desktop publishing skills (DTP).

Duties & Responsibilities

  • Respond to all client requests
  • Deliver all translation projects on time
  • Provide regular project status updates to clients
  • Maintain effective communication with clients and vendors
  • Source vendors when necessary

Skills & Specifications

Candidate MUST:

  • Be passionate about language and working with people from a variety of cultures and backgrounds
  • Work well under pressure a fast-paced environment
  • Be an independent worker, accountable and honest
  • Possess strong written and verbal communication skills
  • Be able to quickly and effectively utilize resources
  • Possess a pleasant outlook – you must see the glass as half full rather than half empty
  • Be a strong time manager with respect for deadlines
  • Be able to identify errors and solve problems
  • Be a decisive and critical thinker
  • Be able to use various technology systems
  • Be proficient in English

Preferred qualifications:

  • Certification/degree in translation project management
  • 1+ year of language services industry experience
  • Subtitle and voiceover placement experience
  • Adobe Suite proficient
  • Memsource and SmartCAT proficient
  • Bilingual